Q - I'm pregnant, can I use Sonic Relief?
A - Use of Sonic Relief is not recommended if you are pregnant. Consult your physician.
Q - Where can I get more Gel?
A - You can order your Sonic Relief Ultrasound Gel here on this website. Click here to go to the shopping cart.
Q - Can I use water or oil or lotion instead of gel with my Sonic Relief?
A - Sonic Relief Gel is specially made to work with your Sonic Relief Device. Use of any other product with your Sonic Relief is not recommended and may affect the performance of your device or can even damage the doppler head. Sonic Relief gel is hyperoinic so it conducts the ultrasound waves better than any other medium.
Using any other medium will void your Sonic Relief warranty.
Q - How often should I use Sonic Relief?
A - Use Sonic Relief daily for the first two weeks at the daily frequency specified for your condition (click here for specific treatment protocols). During the third week drop the frequency of treatment 3 days per week (at the daily frequency specified for the condition). Week four should be a week off. By the end of this cycle there is absolutely no improvement in your condition, please consult a physician.
Q - How long does the Sonic Relief rechargeable battery last?
A - The Sonic Relief rechargeable battery lasts about 4 treatments before needing to be recharged. However, you can use it corded by inserting the cord into the bottom of the device and the USB end into a USB wall adapter.
Q - Is there another gel usable for the treatment ?
For those with sensitivity to the medicated ingredients, we do offer an approved plain ultrasound gel which conducts the soundwaves without the benefit of the medicated ingredients. You will still benefit from the dosage of ultrasound while using this approved gel. Send us an e-mail and we'll arrange your plain gel order.
Q - Can the Sonic Relief be used on more than one location on the same day ie. knees and lower back?
A - Yes, Sonic Relief can treat many different ailments over different parts of the body. Furthermore, you can treat several locations during the same day with no ill effect - the ultrasound works on the area you are treating only.
Q - What do you take for payment for orders?
A - We take Visa, MasterCard or American Express as well as PayPal. Orders are charged in USD.
Q - How is my order shipped?
A - Orders to Canadian and UK addresses are shipped from our Canadian distribution center via Canada Post. US orders are shipped from our US distribution center via UPS ground.